contact us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right.

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

You can set your address, phone number, email and site description in the settings tab.
Link to read me page with more information.

phil-starke-oil-painting-high-res.jpg

Questions about Online Art Classes

Questions about online art courses and self study class at Tucson Art Academy Online.

Q. WHY TAKE FINE ART COURSES ONLINE?

All of the instructors are renowned artists and are passionate about teaching. All of the course material from the filming to editing has been put together by fine artists who want you to excel in your art journey.  These courses are similar to one-on-one mentoring and have been designed for artists at every skill level and in every medium; oil, acrylic, pastel, and watercolor.    

There are many advantages:

  • Learn and work from the privacy of your own home/studio.
  • Just like sitting next to the instructor
  • Work at your own pace and on your own schedule.
  • Courses require only 3 to 5 hours of your time a week.
  • No added expense for travel and lodging.
  • Receive personal interaction with your instructor. 
  • Personal video feedback that is yours to keep.
  • Stunning High Definition videos

Q. ARE THESE COURSES LIVE?

No, they are not.  Since we have students from all over the world it makes it impossible to schedule live classes. These courses have instructor "exclusive" pre-recorded weekly video lessons that you can watch anytime and anywhere as long as you have high-speed Internet connection on a desktop, laptop, tablet or smartphone.

You can watch the videos in parts if you can't watch the entire video all at once. You can forward and rewind the video lessons from your instructor as often as you wish during your enrollment in the course.  This is an added bonus, because everyone knows that there is no rewinding instructors information when taking a physical workshop. We made it easy for anyone in the world to learn from the very best.

Q. HOW DOES THE PERSONAL VIDEO FEEDBACK COURSE WORK?

These courses have set start dates which run for 4 weeks. They require only 3 to 5 hours of your time a week.  The courses are posted on our website.  Each week you will access a video lesson from your instructor, along with an assignment which is due the following week. 

Once you've uploaded your assignment, your instructor will record a personalized response video where you will hear and see your instructor paint and draw over your work while discussing your strengths, what needs improvement, and how he might have handled certain elements of the assignment differently.

Once a lesson has been activated, it remains open for the rest of the course. Once you hand in your final assignment, you will have until the end of the course to review all the video lessons again, take more notes, and ask questions. When the course finishes, your access to all video lessons will end, and your seat will be cleared for the next course participants.  You will receive a copy of your personalized response videos which are yours to keep forever. 

In addition to the above, our courses require that you have proficiency in English so you can fully immerse yourself in the experience.

Q. HOW DO I ASK A QUESTION?
Raise your hand!  Just kidding.

You can ask a question anytime during your enrollment in any of our 4 week courses. Your instructor will be as interactive as they can, so ask away. Remember, instructors receive a lot of questions so be patient if they don't respond right away especially when it comes to communicating over different time zones.

Q. WHAT HAPPENS IF I CAN’T TURN IN MY ASSIGNMENT FOR THE WEEK ON TIME?

Make sure to tell your instructor that you will be submitting an assignment late.  Depending on how late it is, we leave it up to the sole discretion of the instructor as to when they will get your personalized response video back to you for that week. 

As a courtesy to your instructor, we strongly recommend that you keep them apprised of any changes in your schedule. 

Q. HOW DOES THE SELF-STUDY - 100 DAY PASS COURSE WORK?

You can start today. Your 100 days subscription begins as soon as you sign up unless you notify us that you want to start at a later date. You will have access to the entire instructor "exclusive" pre-recorded weekly video lessons all at once

Self-Study allows you to work at your own pace and on your own schedule.  You can view the course instructional videos and assignments as many times as you want for 100 days!

The course is available to you anywhere as long as you have high-speed Internet connection on a desktop, laptop, tablet or smartphone. 

With self-study, you will NOT receive one-on-one personalized response video critiques from your instructor. For your personalized critiques please sign-up for the full course. However, if you’re interested in a full course with personalized feedback from your instructor, subscribing to the Self-Study course first is a wonderful way to check out what you’ll be learning before plunging into the full 4 week course (which is a whole other limitless way of learning altogether).

In addition to the above, our courses require that you have proficiency in English so you can fully immerse yourself in the experience.

Q. WHAT LEVEL OF COMPUTER KNOWLEDGE DO I NEED FOR THESE COURSES?

A basic level of computer understanding is needed. Our technology is simple and very easy to use!  If you can browse the Internet, type in a password, take a picture with a digital camera and upload photos you can easily attend these courses. 

Q. DO I NEED A FAST INTERNET CONNECTION?

Yes. All Tucson Art Academy Online courses stream in HD.  A minimum download speed of 5.0 Mbps is recommended to stream video lessons and attend these courses.

You may check with your Internet provider (ISP) or click here to visit speedtest.net and test your download speed before purchasing a class.  If your system downloads at less than 5.0 Mbps you will have difficulty taking these courses. 

If you can watch this video without interruption then your Internet is most likely fast enough for our courses.

Q. DO THESE COURSES NEED TO BE VIEWED ON A DESKTOP ONLY? 

 No.  As long as you have high-speed Internet connection our courses can be viewed on a desktop, laptop or mobile device.

We support Mac OS X & iOS plus Windows & Android operating systems. 

As a rule, it is always helpful to have the latest version of the browser you are using to minimize any difficulties.

Check your browser version, click here
For latest desktop/laptop browser versions, click here

Q. WILL I NEED A DIGITAL CAMERA?

Yes. You will need a digital camera that can take at least a 5 mega pixel or higher resolution picture.

Q. CAN I JUMP INTO A COURSE AFTER IT HAS STARTED?

No, because most courses are structured with weekly assignments that are interdependent.  In order to receive full benefits from each course it is essential to start from the beginning. However, our self-study courses are always open anytime.

Q. CAN I GET A REFUND IF I CAN'T COMPLETE THE PERSONAL VIDEO FEEDBACK COURSE?

Full refunds are available up to 2 weeks before the start of the course minus a $20.00 administration fee.  Within 2 weeks of the start date of the course, no refunds are given. 

If something unexpected happens within these 2 weeks we can roll you forward to your instructor's next course at your request, only if the course still has availability. 

Rolling forward would be handled entirely from the administrative side; you don't need to do anything except tell us that you wish to switch to the next available session.

Q. ARE THESE COURSES CREDITED?

No, they are not accredited, but the instructors that teach our online Academy courses are some of America's finest artists.

Based on the credentials of our instructors your workplace may allow you to take our online courses as part of a continuing education program. If needed, we will work with you on getting reimbursed for your course fees and supply you with a certificate of completion.

Q. WILL YOU HAVE FINANCIAL SUPPORT?

No, not at this time. Please kindly understand. Sorry for the inconvenience!

Q. DO I HAVE TO PAY THE FULL TUITION UP FRONT?

Yes, full tuition is required upon registering for all of our courses. 

Q. WHAT HAPPENS AFTER I PURCHASE A INSTRUCTIONAL DIGITAL DOWNLOAD?

Once the order has processed you will receive an email receipt. In your receipt, you will see a link to download the files associated with your purchase or stream the videos instantly.  

Start learning right away, work at your own pace, and improve on your own time schedule. These are yours to keep forever.  

If you have not received an email receipt, please check your email server's Spam folders. If you can't locate it, please contact us. We are happy to help.